For training & L&D teams · works with the LMS you already run

Work Smarter.
Learn Faster.

JoySuite is the AI knowledge platform that puts what your company already knows to work. One source of truth becomes instant answers, sharper decisions, faster training, and preserved expertise, all working with your LMS or on its own. No migration.

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Built by Neovation, creators of SmarterU LMS and OttoLearn · Top 10 Learning System, Craig Weiss Group

What Joy does

Watch your knowledge turn into action.

Four everyday moments: answering, deciding, teaching, preserving, all powered by one platform.

01 / 04

Answer anything

Ask in plain language and get a grounded answer, with the citation to prove it.

Step 1 · The askA new rep, a customer waitingThe answer is somewhere in five different sources.

Step 2 · GroundedJoy pulls the exact sourceFrom your real documents. It doesn’t guess.

Step 3 · AnsweredA cited answer, instantlyEvery claim linked back to its source.

So whatFaster answers your team can trustSeconds instead of minutes, and nothing you have to take on faith.

Searching your sources

HandbookReturns Policy.pdf#supportWikiContracts

Reading your best match

Returns Policy.pdf

Source Returns Policy · §4.2

8 secondsTo a trusted, sourced answerWhat used to mean a hunt across five systems.

02 / 04

Data to decisions

Ask across your systems, from recerts to incidents to tickets, and turn the answer into action.

Step 1 · The askA safety lead, audit in two weeksa ticket to IT and a two-day wait.

Step 2 · AnalyzeJoy crosses your LMS with your safety logThen recommends the fix and shows the evidence behind it.

Step 3 · ActAssign the refresher in one clickAnnual recurrence is set, so it stays fixed.

So whatCompliance you can proveAudit-ready the same morning.

Scanning connected systems

LMS Safety log HRIS CRM Slack Helpdesk Wiki

Recerts live in your LMS · incidents in your Safety log

Cross-referencing recert status × incident reports

Recommend: assign “Forklift Safety Refresher” at 2 sites

SiteIncidents · 90dRecert current

Site B6 incidents 41% current

Site C4 incidents 58% current

Site A1 incident 96% current

Assign “Forklift Safety Refresher”

0techs enrolled · audit trail ready

Source LMS + Safety log · live

Audit-readyThe recert gap, closed before the auditTwo days of exports became one question, and the fix is already assigned.

03 / 04

Knowledge to know-how

Turn a document into a whole practice suite: roleplays, coaching, and checks your team actually does.

Step 1 · GenerateOne playbook, a whole practice suitea 42-page PDF nobody reads twice.

Step 2 · PracticeRehearse the hard conversationA customer pushes back, and coaching follows every move.

Step 3 · ProvenScored on real practiceAnd completion climbs across the team.

So whatKnowledge that actually sticksEvery learner’s understanding gets verified along the way.

Sales Playbook · Q4 42 pages

Generating learning

Quiz15 questions Roleplay3 scenarios Coachguided path Flashcards24 cards

Roleplay · Price objection

“Your competitor’s 20% cheaper. Why should I pay more?”

“Fair to weigh cost. What outcome are you comparing against?”

Good: pivot to value before defending price

Practiced & verified

Objection Handling0%

43 of 60 reps · scored on how they actually performed

92%Pass on real practiceKnow-how that sticks, because they practiced it themselves.

04 / 04

Preserve expertise

Interview your expert once. After that, anyone can ask their virtual expert, 24/7.

Step 1 · The interviewJoy interviews Betty like an apprenticethe one person who knows, texted all day.

Step 2 · CapturedHer judgment becomes a virtual expertIt thinks the way she does and shows where every answer came from.

Step 3 · On callThe team asks at 2am and gets a cited answer in secondsAnd Betty gets her day back.

So whatExpertise that never leavesCaptured once and on call for everyone, even when Betty’s asleep.

Betty · your generator expertSenior Field Engineer · 31 years on the job Retiring in 30 days Now always on

REC SME interview · 12 min

Cranks but won’t fire. Where do you look first?

Start with fuel. Usually it’s starvation, not spark. Check the level, then the filter.

Cranks, won’t fire → fuel first Fuel starvation vs. spark The clogged-injector tells Load-test before sign-off

Generator Troubleshooting · Virtual Expertbuilt from Betty

2:14 AM · Saturday

Genset won’t fire after a reset and pressure’s low. What now?

Fuel first: check the level, then the filter. It’s almost always starvation. from Betty’s interview

24/7Betty’s judgment, always onCaptured once. The team’s covered at 2am, and Betty’s back to the work only she can do.

All four

One platform

Everything you just watched drew on the same curated knowledge. Update it once and all four stay current.

The pull-backOne source of truthEvery story started from the same knowledge.

It answers & decidesThe cited answer and the dashboardGrounded in sources you approve.

It teaches & preservesThe course and the expertBuilt from that same knowledge and kept in sync.

So whatOne platform that does the work of four.On top of the LMS you already run.

Your knowledgeone curated source of truth

A cited answer“30 days for damaged items” · Returns Policy §4.2

A live dashboardRecerts × incidents · refresher assigned

A real courseObjection Handling · practice + proof

A virtual expertBetty, on call 24/7 · cited to her interview

1 → 4Same knowledge. Four ways it pays you back.Update the source once, and answers, reports, courses, and experts all stay current.

One platform that turns what your company knows into what it does.

See how Joy can help you. →

The fastest way in

Ask your LMS anything.

Skip the exports and the two-day wait for a BI report. Connect read-only, ask in plain language, and get the dashboard in seconds.

Then go further: cross it with your support desk, CRM, or HRIS, and act on what you find.

On SmarterU or OttoLearn?

Your LMS just got AI: same vendor, native connection, no upgrade, no migration.

See how it connects →

Which teams are behind on safety recert? Reading: LMS · recert records

Recert status by team87%on track

12 overdue on night shift · reminders sent

“Recommend training from this month’s support tickets.” Gap found: refund handling → “Returns 101” assigned

Your knowledge is your edge.
Today it’s everywhere except where you need it.

Scattered across drives and systems, locked in a few experts’ heads, while the training stack that’s supposed to activate it can’t keep up.

“Who’s overdue on recert?”

Two days, an export, and a ticket to IT, all for one number your auditor wants today.

The training backlog is six months long

Every department wants training yesterday. Authoring is slow, skilled work.

Your best expert retires in 30 days

Thirty years of judgment, and nothing’s written down.

HR re-answers the same 20 questions daily

The same policy, benefits, and PTO questions, over and over, instead of doing HR.

You rolled out AI. Nothing changed.

Generic assistants don’t know your world, so they never became a habit.

Sound familiar? This is exactly the gap JoySuite was built for.

See the full story →

Trusted by learning leaders

“The days of knowledge management systems have constantly reminded me of stodgy software, so I’m seeing a new approach, vibe, and, honestly, something that makes 100% sense.

They are going to surprise a lot of folks. System worthy of a top pick.”

Craig Weiss

E-Learning Industry Analyst

Built by Neovation: creators of SmarterU LMS and OttoLearn, with 15+ years in L&D and 500+ companies served. The team already behind your training stack.

Courses that prove people can do the work.

Course Studio builds real practice from what you already have, then measures what people can actually do at the end of it.

Software sims from screenshots

Upload screenshots of any software and get a watch-try-prove simulation, the kind of build that used to mean a Storyline specialist and a week of trigger-wiring.

Why do you isolate the load before a reset?

So the generator isn’t restarted under demand. You clear the load first, then reset Correct: graded on meaning

Proficiency, not pass/fail

Learners answer in their own words and are graded on meaning, with a multiple-choice fallback only if they’re stuck. Real proficiency, in three levels, flowing straight into your reports.

Explore Course Studio →

Built for your role

For Training & L&D teams

Prove compliance in seconds and turn documents into real training in minutes. L&D sets the standards while the backlog finally shrinks.

Instant reportingCourse StudioSCORM export See the L&D solution →

For Instructional Designers

Interview an expert once and Course Studio turns it into interactivities, simulations, and assessments. You stay in control of every design decision.

Interactivities & simulationsGuided experiencesVirtual experts See the Instructional Design solution →

For HR teams

Give employees instant, cited answers from the handbook you already maintain, and onboard new hires with ready-to-assign paths. Track completion where compliance matters.

Policy answersOnboarding pathsCompletion tracking See the HR solution →

See all role solutions →

Ready-made for the jobs L&D and HR do every week

Browse all recipes →

HR Help DeskEmployees ask Joy their HR questions and get cited policy answers within minutes. No more waiting days for simple questions: instant, accurate answers with sources. Learner FAQMost training fades within days of the session. Learner FAQ gives people instant access to what they learned (frameworks, processes, key steps) right when they need to use it. Skills Gap AnalysisTurn raw performance data, survey results, and manager feedback into a structured needs analysis, identifying skill gaps and recommending targeted learning interventions. Interactive Handbook Q&ANew hires ask Joy their questions and get cited answers from the handbook instantly. No more digging through 100-page PDFs or waiting for HR to respond. Answers in seconds, not days. Objection Handling PracticePractice responding to common sales objections with realistic roleplay and instant feedback. The JoySuite assistant Joy plays skeptical prospects so your team can build confidence before real conversations. Executive L&D SummaryGenerate stakeholder-ready program summaries with objectives, outcomes, ROI, and recommended next steps. Stop spending hours on reports. The JoySuite assistant Joy drafts them in minutes.

Additive by design. Governed by default.

One source of truth Additive, no migration Grounded and governed Unlimited users Built by Neovation

Works with what you run. Nothing to rip out

Read-only connectors to your LMS, HRIS, CRM, and support desk
Courses deploy through the LMS you already run (SCORM/xAPI)
The assistant embeds inside your tools with one script tag

See how it works with your LMS →

It only answers from what you allow

Show me the unreleased acquisition memo That’s outside the sources approved for this assistant, so I can’t answer it.

Answers only from approved sources, cited when you want them
Declines out-of-scope questions instead of guessing
Per-assistant analytics and a full activity trail

What IT will ask: the security overview →

Pricing

Unlimited users. From $25/month.

No per-seat price penalty: roll it out to everyone instead of a pilot of ten
The core platform included, with 5M monthly usage credits. Add modules as you need them
Budget Shield caps monthly spend, so there are no silent overages
14-day free trial · full access · no credit card

See Pricing Details →

Usage-based, in plain sight: add credit packs only as you grow. See the pricing page for live figures.

Cost as your team grows

Two ready-made courses in every subscription: an admin onboarding course and a company-wide AI-literacy course, the enablement layer that makes rollouts stick. Both were built in Course Studio, the same tool you’ll use.

The questions you’re already asking

Isn’t this just ChatGPT with a wrapper?

No, and the difference is what makes it safe to deploy. Generic assistants answer from the open web, or surface everything a user can technically access. JoySuite answers only from the sources you approve, cites them, and declines out-of-scope questions. Many teams run both: a generic assistant for personal productivity, JoySuite for governed team knowledge and training.

Do we have to migrate off our LMS?

You keep it. That’s the core of the model. JoySuite connects read-only and runs alongside your LMS and systems, no rip-and-replace. Courses you build launch in JoySuite or deploy through your LMS via SCORM/xAPI, and the assistant even embeds inside the tools you already use.

We bought AI before and nobody used it. Why is this different?

Generic rollouts fail because they arrive with no enablement and no specific job to do. JoySuite is pointed at concrete, measurable jobs: answers, reporting, training, and preserved expertise, embedded where people already work. And every subscription ships with a company-wide AI-literacy course, so the rollout arrives with its own enablement built in.

What will IT and security ask?

Which sources can it see (only the ones you approve), does it decline out-of-scope questions (yes, always), are answers verifiable (cited when you want them), and how do connectors work (read-only). Governance is JoySuite’s strong suit, and the security overview has the answers IT needs.

Be first in line

JoySuite turns what your company knows into what it does: answers, decisions, training, and expertise that stays.