Unlock Knowledge to Drive Performance

Our knowledge suite ensures your team isn’t just accessing information—they’re understanding it.

Become an Early Adopter Learn More About Joy

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6 Universal Knowledge Management Challenges

Your people spend too much time searching for information.

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Employees lose 1.8 hours of productivity per day searching for information. (McKinsey)

Your people can’t ask clarifying questions about your knowledge.

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Employees spend additional time seeking clarity and confirming information accuracy, reducing overall productivity.

Your SMEs aren’t always available to help.

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Without complete information, people turn to subject matter experts, disrupting their focus and leading to decreased productivity for all parties. (Forbes)

You have no way to easily maintain your organization’s knowledge.

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Organizations lose an average of $12.9 million annually due to poor data quality. (Gartner)

You can’t produce learning assets quickly or cost-effectively enough.

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Inability to meet training demands stalls employee development, limiting performance and organizational growth.

You don’t have the resources or expertise to address these problems.

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Resource constraints lead to missed deadlines and opportunities, stifling competitiveness and profitability.

These have been impossible challenges—until now!

How Joy Works

What JoySuite Does

Why You’ll Love It!

Centralizes your files and information

Your people get an easily searchable single source of information—eliminating productivity roadblocks.

Deploys your personalized Knowledge Assistant

Your people get access to a virtual expert—available 24/7/365—to answer any question they have (including citations to where the answers were found).

Transforms your knowledge into interactive learning resources

You can immediately deploy any content for Knowledge Coaching—reducing your course creation backlog.

Drives learner comprehension with Knowledge Coaching

Your people get personalized, adaptive 1-on-1 training sessions that drive rapid and deep knowledge and understanding of the assigned content.

Establishes your continuous content enhancement loop

Your content improves over time by actively collecting, curating, and integrating user-generated feedback.

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Join Our Early Adopter Program!

Schedule a consultation with one of our JoySuite experts today.

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JoySuite’s Key Features

Enhance your team’s performance with an on-demand virtual expert, plus personalized, adaptive knowledge coaching.

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Knowledge Center

Centralize and organize all your knowledge in an easily searchable repository

Unify all of your files in one location, no matter where they live
Eliminate knowledge silos and productivity roadblocks
Reduce information overload and aimless searching
Easily manage permissions and control access

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Knowledge Assistant

Get instant, accurate answers drawn from your organization’s knowledge

Capabilities similar to ChatGPT, but based on your content
Virtual expertise available 24/7/365
Customizable learning assistants for every use case and department

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Knowledge Coach

Deepen understanding through guided knowledge coaching sessions

Adaptive, personalized 1-on-1 conversational learning sessions
Ensure comprehension with coaching that adapts to each learner
Identify and close knowledge gaps
Verify learner understanding with a validation quiz

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Feedback Center

Continuously improve your knowledge base through user feedback

Centralize user feedback for easy and fast content improvement
Quickly identify and fix any training content inaccuracies
Build learner confidence by including them in the improvement process

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LMS Launching

Already have an LMS? Launch our Knowledge Coach directly from your SCORM-compliant learning management system, and have it report back on progress, score, and completion.

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Bridge the gap between formal training with practical knowledge application—all within your existing LMS.

A Joy to Work With

Discover how our JoySuite can help you in your specific role.

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Guiding your team to excellence

For Managers who need to close knowledge gaps to increase performance, Joy combines on-demand knowledge with interactive learning experiences to drive comprehension and performance.

Joy helps you drive your team’s success by:

Reducing the time your team spends looking for answers and querying SMEs
Turning any of your existing content (documents, videos, and more) into powerful learning tools
Ensuring understanding of complex processes and procedures with personalized knowledge coaching
Verifying knowledge transfer and retention with a virtual Knowledge Coach

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Improving performance through learning

For L&D professionals drowning in course development backlogs, Joy provides a refreshing approach to knowledge management that empowers business units while ensuring learning effectiveness.

Joy optimizes your learning process by:

Scaling learning initiatives without adding resources to your L&D team
Empowering managers to rapidly create effective learning resources
Transforming SME knowledge into virtual experts
Delivering post-course coaching sessions to deepen understanding
Ensure learners truly understand the assigned material

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Supporting ongoing organizational growth

For HR Business Partners supporting managers through knowledge transition challenges, Joy bridges the gap between formal training and daily performance needs.

JoySuite strengthens team performance by:

Delivering continuous knowledge coaching to support new hires and decrease time-to-productivity
Helping your managers become knowledge enablers without adding to their workload
Streamlining employee knowledge transfer so unexpected exits don’t derail your teams’ productivity
Supplying managers with the tools they need to transform information into performance

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Empowering performance through knowledge

For learners seeking to accelerate their development, deepen their knowledge, and increase their performance, Joy provides a personalized, adaptive, and engaging learning environment.

Joy empowers learners by:

Centralizes all content into a single, organized location for easy access
Offers an always-available virtual expert that answers questions with source-backed citations
Adapts to individual learning preferences with interactive tools, videos, documents, and more
Provides self-paced personalized coaching to address knowledge gaps and deepen understanding
Simplifies complex information to enhance clarity and retention